BOX OFFICE

Thanks to everyone who attended the 2022 festival. What a blast!! Earlybird ticket sales for the 2023 festival will be on sale in August. As always, the festival is Memorial Day Weekend every year! 

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Event Terms and Conditions
Please carefully read the following terms and conditions relating to your participation in the Pioneertown Film Festival which are conducted by Pioneertown Film Festival LLC (“Promoter”, “we”, “us”, “our”). These terms and conditions are relevant to all Promoter events and activities. For the purposes of this site, all events and activities will be referred to from here forward in the singular tense as simply the “Event.”
By registering for the Event at any one of our locations (the “Venue”), you (the “Attendee”) signify your acceptance of and obligation to these terms and conditions. If you have objections to the following terms and conditions, you should not register for or attend the Event.
Promoter requires Attendee to be respectful and professional to our staff, location hosts, speakers, and other attendees and their guests or families throughout the Event, even during non-scheduled downtime and breaks. Promoter reserves the right to ask Attendee and/or their guests to leave the Venue immediately should they be deemed, in Promoter’s sole discretion, rude, uncooperative, unprofessional, intoxicated or in possession of alcohol or any illegal substance. In such case, the Attendee’s fees for the Event will not be reimbursed under any circumstances and they will not receive any future products, services or correspondence from Promoter.

Liability Waiver
While we take every possible measure to ensure Attendee’s safety at the Event, we cannot control everything. For this reason, Attendee is legally responsible for their safety and behavior and agrees to, and is held legally liable to, the following statements:
I, the willing Attendee of the Event, hereby accept all risk to my health and of my injury, sickness, or death that may result from participating in the Event and I hereby release Promoter and their officers, employees, interns, contractors, sponsors and representatives from any and all liability to me, my personal representatives, estate, heirs, next of kin, and assigns for any and all claims and causes of action for loss of or damage to my property and for any and all illness or injury to my person, including my death, that may result from or occur during my participation at the Event, whether caused by negligence of the Promoter, its governing board, officers, employees, or representatives, or otherwise. I further agree to indemnify and hold harmless Promoter and any third-party company from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while attending and participating in the Event. Under no circumstances will Promoter or their assigns be held liability for my injury or death or any loss or damage of my personal belongings resulting from my participation in the Event. Should I require emergency medical treatment as a result of accident or illness arising during my attendance and participation in the Event, I consent to such treatment. I acknowledge and I agree to be financially responsible for any medical or legal bills that may be incurred as a result of emergency medical treatment. I will notify Promoter verbally and in writing if I am at any time injured prior to, during, or after the Event in my travels or attendance, or if I have medical conditions about which emergency medical personnel should be informed; however, I understand that Promoter is not legally obligated to act on that information in any way or to providing any medical service whatsoever to me. I agree that if I have any medical or psychological conditions that may hamper me from fully and healthfully participating in the Event that I will notify the Promoter and that the Promoter retains the right to ask that I not participate in portions of or the entirety of the Event.

Liability Disclaimer
Under no circumstances, including but not limited to negligence, will Promoter be liable for any special or consequential damages that result from Attendee’s participation in the Event. To be clear: You, the Attendee, alone are responsible and accountable for your decisions, actions and results in life, and by your participation in our Event, you agree not to attempt to hold the Promoter liable for any decisions, actions or results that you make or experience in business or in life due to your participation in this Event at any time, under any circumstance.

Confidentiality and Non-Compete
Attendee hereby understands that the tools, processes, strategies, materials and information presented in the Event are confidential, copyrighted, and proprietary to the Promoter and agrees not to record, duplicate, distribute, summarize, or otherwise exploit the Event materials in any manner whatsoever without the express written permission of Promoter. Any unauthorized use or distribution of these proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and Promoter will pursue legal action and full damages if these terms are violated in order to protect its rights.

Youth Policy
Children under the age of 15 are not permitted to attend, and teens between 15-17 years old must be accompanied by a parent or guardian throughout the entire event.

Audio/Visual Rules and Release
Attendees may not, under any circumstance, use any type of recording device to capture the information provided at the Event.

By participating in the Event, Attendee understands that portions of the Event may be recorded in video and audio and/or captured in still and/or digital photographs by the Promoter. Attendee agrees that the Promoter and its assigns have the right and permission to use such recordings and photographs should they include Attendee’s name, likeness, voice, biographical details, testimonial, or photograph for marketing, advertising or any other purpose in any media or format, online and/or offline, now or hereafter without further compensation, permission, or notification to the Attendee. Attendee understands and agrees that all recordings from the Promoter’s events are the exclusive rights of the Promoter and Attendee does not ask for or expect compensation for the use of recordings or photographs in which Attendee appears or speaks. For avoidance of doubt, Promoter owns all right, title, and interest in and to any audio, video, and/or photograph captured during the Promoter’s Event.

Privacy Policy and Terms of Use
By visiting our event sites and participating in the Event, Attendees acknowledge and agree that they are subject to the Privacy Policies and Terms of Use of the Promoter.

Cancellation Policy
Once Attendee registers for the Event, we make extensive arrangements and investments while anticipating their attendance, and, in the case of their cancellation, we incur significant administration hassles, expenses, and loss of business. Given this fact, we do not accept cancellations or issue refunds beginning ten (10) days after Attendee has registered for the Event. If Attendees cancel within ten (10) days of registering they will receive a full refund, but any Attendee seeking to cancel their registration after ten (10) days will not, under any circumstances, receive a refund. Again, this is due to the extremely limited number of Attendees for an event of this nature. If you are unsure of whether or not you can attend the event, do not register.

Force Majeure
Promoter will not be liable for any damages arising out of any failure or delay in performance of its obligations with respect to the Event that are caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; earthquakes; fires; floods; wars; civil or military disturbances; acts of terrorism; sabotage; strikes; epidemics and/or pandemics (including, without limitation, COVID-19); riots; power failures; computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labor disputes; acts of civil or military authority; governmental actions; or inability to obtain labor, material, equipment or transportation; provided, however, that in the event of a failure or delay, Promoter shall use its reasonable commercial efforts to ameliorate the effects of any such failure or delay and will seek, as applicable, to re-schedule the Event as soon as soon as is practicable, in the sole discretion of Promoter.

For correspondence, contact:
[email protected]

Review and Jurisdiction
These terms and conditions will be exclusively governed by and construed in accordance with the laws of the State of California. Attendee agrees that any dispute that arises out of or relates to these terms and conditions will be resolved via non-binding mediation in the State of California via a professional mediator obtained by the Promoter and if a successful mediation is not reached, to binding arbitration arbitrated in the State of California in accordance with the policies set forth by the American Arbitration Association. If any of these terms and conditions are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions.

Updates
These terms and conditions are subject to change at any time and at the sole discretion of the Promoter. Please visit the site regularly for updates.
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Purchase ProtectionRECOMMENDED

Add Purchase Protection for a small fee and get a 100% refund of your registration purchase should you be prevented from attending due to a qualifying unforseen circumstance. (Full Terms)

Why protect your registration purchase? Purchase Protection covers:

Severe Illness and InjurySevere Illness and Injury
COVID-19COVID-19
HospitalizationHospitalization
Death in FamilyDeath in Family
Transportation FailureTransportation Failure
Crime and Home EmergencyCrime and Home Emergency
Employment ObligationsEmployment Obligations
Acts of NatureActs of Nature
Legal ObligationsLegal Obligations

Purchase Protection covers many common unforseen circumances, but exclusions apply. View full List of qualifying circumstances and exclusions.

* Terms, conditions and exclusions apply. Not available for or applicable to events, attendees, or travel outside of the USA. Purchase Protection is a service offered by Purchase Protection LLC. Purchase Protection is not an insurance policy. It is a service that will refund you 100% of your event fees, taxes and dues should you be prevented by unforeseen circumstances from attending the event. Purchase Protection does not apply to, and will not reimburse, merchandise purchases and charitable donations. Purchase Protection fees will be charged as a separate transaction. Any changes made to your purchase will not change the amount covered in this agreement.

Read Full Terms and Conditions

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